Why Work with Israelis ….or Maybe Why Not

ImageWhen I arrived in Tel Aviv long ago, after 20 happy years in Denmark, I had a tough time adapting to the mentality. Israelis are indeed very different from everything I knew back then.
15 years later I have become Israeli myself! I believe that I still hold the best of Danish culture – Thank God! But if I happen to get on the nerves of my colleagues in Santa Monica, Paris, London, Copenhagen or elsewhere, this might be the answer.
Israel is a great place to setup inside sales, business development and prospecting teams. It is easy to setup business entities, it is a young and innovative business environment and, most important, you have lots of highly educated, intelligent, motivated young language speakers, with Western mentality, who can be employed at a very reasonable investment compared to Europe and the US.
Oren Shamir (@OrenShamish) has posted an answer to the question “Why are Israeli people so hard to work with?” Although I reject being anything like the Israelis he writes about, I am affraid my colleagues would find a few similarities… 🙂
So before you decide to work with Israelis, this great piece will prepare you – for good and for bad!
I’m an Israeli. My grandmother was American and my mother grew up in Brooklyn. I’ve worked for (and with) a few American companies. The following story might highlight some of the cultural differences, the way I see them.Imagine you’re an executive in a big American company that makes home appliances. Your market research team suggests that people may want to have straight bananas, since Americans love to slice bananas up and put them in a sandwich or a cereal bowl, and straight bananas are easier to slice.
You decide to try and solve this problem using both of your R&D teams. One is located in the US and the other in Israel. You call the two team leaders and tell them what you need – a machine that bends bananas backwards to straighten them up.

The American team leader says they will get right on it. The next morning he posts a job opening on Linkedin, looking for a banana expert. He hires a guy from CalTech who knows everything there is to know about the molecular structure of bananas. He also hires two more engineers and an industrial designer. Initially.

After around 24-30 months of hard work, you have a sleek, shiny new machine that bends bananas backwards and produces perfect, straight as an arrow bananas 100% of the time, with any kind of banana that currently exists. It costs about 300 dollars and needs as much power as a small refrigerator.

At the same time, the Israeli team leader listens to you for about 3 minutes then interrupts to say that this is a really stupid idea. He doesn’t know anybody who slices bananas. Israelis just eat them. Although we usually do peel them first. He suggests you might want to build a machine that peels bananas.
After a long, frustrating meeting you give up. But on his way home, the Israeli team leader thinks about what you asked him to do, and while he still thinks it’s a stupid idea, he likes the challenge. The next morning he calls a couple of friends from the Kibuts who grow bananas and then he lets you know that his team will have a machine ready within a week.

After exactly 11 days the machine is indeed ready and a demonstration is scheduled. The machine is made out of spare parts of Uzi guns and costs 13$ to build. It also functions as an emergency torch. It looks like a scaled down model of a tractor accident. It also produces perfect, straight as an arrow bananas… in about 62.5% of the cases. 37% of the bananas are either broken, squashed or toasted beyond recognition. About half a percent of the bananas mysteriously disappear.

When you note these shortcomings to the Israeli team they look at you with complete puzzlement. The machine, they would tell you, does exactly what you asked for and the PRD never stated it has to do it to ALL the bananas you throw at it. Some bananas are obviously defected. Besides, it was a stupid idea to begin with.

So this is how we are:

  • We’re really good at improvising
  • We think we’re smarter than most
  • We help each other out
  • We prefer to cut corners, and get to the chase
  • We say exactly what we think (but we’re not always happy with criticism)
  • We LOVE to argue. We argue with our commanders in the army, with our professors in the university and with our bosses at work. We have a “healthy” disrespect for authority
  • We love challenges and dislike wasted talent
  • We like to tell stories

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About dlexner

Intl Sales Expert: Inside Sales and Biz-Dev Manager. Hardcore Cold Caller. Blogger @ Prospecting For Dummies https://dlexner.wordpress.com. Currently managing the EMEA Business Development team at Cornerstone OnDemand (NASDAQ: CSOD), generating pipeline and qualifying opportunities for the sales team.

2 responses to “Why Work with Israelis ….or Maybe Why Not”

  1. asherhalfon says :

    I think in reality the “story” would be a bit different… the Israeli team will come up with a machine that already slice the bananas, instead of “only” producing straight ones… because the “way” we think is why stop at providing the customer what was asked for, when you can invent what they really need? That’s innovation!

  2. Furdie Barry says :

    Actually, Is everyone focusing on the wrong end of the problem? It make more sense to go to the agricultural school at the university and get the students in the plant hybridization course to develop a plant that produces straight bananas in the first place… The above Uzi-based machine will work for the few years on the curved bananas while the hybridized seed stock is perfected and prepared for mass distribution. With revenues from the new seed stock, they can then embark on an R&D effort to develop a plant that produced pre-sliced bananas…

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